Tuesday, September 21, 2004
The Tennessee.gov Web site took first place this month in a study of "State and Federal E-Government" by the Center for Public Policy at Brown University.
The state replaced Massachusetts, which dropped to sixth place. The
study praised the Volunteer State's "front and center" menu of online
services, such as state park reservations and driver license renewals,
as well as features like Spanish translation and multimedia.
The state pages, which also can be addressed as
http://www.state.tn.us/, were among 1,629 state and federal sites
addressed by Brown's Darrell M. West, whose InsidePolitics.org site hosts the fifth annual report. West also is the author of a forthcoming book-length study, Digital Government: Technology and Public Sector Performance.
West's team of researchers evaluated sites for presence of online
publications, databases, audio and video clips, foreign language
material, disability access, privacy policies, personalization and
Massachusetts was still the leader in sheer number of online services,
with 25 to Tennessee's 19. Other states ranked high on the "e-govt"
list were Maine, Utah, New York and Illinois. Tennessee had
ranked fourth last year and first in 2002.
Among federal agencies the FirstGov portal, Social Security
Administration, Department of Education, Federal Communications
Commission and Department of Agriculture ranked in the top five.
Tennessee's Web site didn't make the top five of a separate study by the Center for Digital Government. Maine and other states took the top Web rankings, but Tennesee was still ranked seventh among "digital states."
|| © Copyright
7/27/09; 3:22:06 AM.